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Frequently Asked Questions

Signed Books From Author Events

Have a question that isn't answered in this FAQ?
Send an email to online (at) bookpeople.com.

Updated 10/16/20

PLEASE NOTE: Author events, like snowflakes, are never identical. Availability of signed stock may vary with title. For information about a specific event, please give us a call: 512-472-5050 or email us at e-orders@bookpeople.com. 


Q) With all events going virtual, can I still get a signed book? 
A) Yes! While COVID-19 has disrupted the availability of signed books, BookPeople has been working with publishers and authors to acquire signed bookplates as a substitute for the time being. BookPeople is also in constant contact with local authors and talent to fulfill signed book requests after virtual events or in coordinated stock signings. If you're not sure whether we have signed books or bookplates available, you can always ask in the comments section of your online order!


Q) What is the difference between a signed bookplate and signed book? 
A) Good question. A signed bookplate is a signed piece of paper with a back adhesive to sticker onto your book. Think of it like a sticker with the author’s signature! Since many authors can’t travel to visit bookstores in person, they often send us signed bookplates which we can mail along with your book or offer in store!  


Q) How can I find out about signed copies? 
A) Many ways! You can visit our signed books home page where you’ll find options for adults, kids, & teens. If an event has signed stock available, we’ll make sure to include that on the event page. And if you’re visiting our store, look out for our signed copy sticker on the cover of the book. If you're not sure whether we have signed books or bookplates available, you can always ask in the comments section of your online order!

Q) An author event page says the author will be personalizing books. Does that mean I can also get a special message inscribed in the book, as well as a personalized name?
A) Maybe. Many authors love to personalize their books for their fans, and some will also write inscriptions. This varies depending on tha author. When we know in advance what an author will or will not be able to do, we will make every effort to include this type of information on the author’s event page. Just make sure to include any requests in the comments section of your online order!


Q) How can I make sure that the copy I am buying will be signed?
A) Including as much relevant information in the comments section of your order is the way to go! We will let you know if signed copies become unavailable. 


Q) What else can I type in the comments section?
A) Any information you think is pertinent to your order that we don’t otherwise have. If an author is personalizing books, you should leave the name you’d like the book personalized to. You can let us know you will, or won’t, be attending the event. You can include any special address instructions, such as “leave with doorman”. You can request we send you your tracking information once we ship. If you are unsure about how something works, ask us! And, of course, we accept accolades and other notes of endearment, because they make us feel good and we love them! 


Q) I’m attending the event, but I’d like the book mailed to me so I can start reading the book beforehand. Can you do that? 
A) It all depends on the event. In most cases, you we will mail out your book as soon as you're order is processed. There might be cases where the book has not published yet, or we haven't received our shipment of signed copies. We will make sure to include information about when to expect your books on the event page. You can always follow up with with us if you have any questions.  


Q) How long will it take for my signed book to arrive after an event?
A) Well, that depends. While for domestic shipments USPS Media Mail can take 6-10 days, and UPS Ground can take 2-3 days, you also have to factor in the time it takes to pack and ship the books. In many cases if only a few signed books need to be shipped after a signing event, they’ll be packed and shipped within 24-48 hours of the event. However, with large events we may have dozens, or even hundreds, of books to ship. It can take several days to get them all out the door. If you are an international customer, in addition to all of the above, the customs times in different countries can vary a great deal, as well as local carrier delivery times. It’s difficult to know just how long it will take to get your order from our door to yours. Shipping times may vary due to Covid-19. We will continue to update this page with the most current information. 


Q) Is there a cut-off time for purchasing books or tickets online for signing events?
A) Yes. We have to cut off online event book and ticket sales to ensure all orders are processed by the time of the event. These cut off times will vary depending on the event and will be stated on the event page and book product page with at least a 24 hour notice beforehand.